We may collect a variety of personal data from users to facilitate the functionality of our services. This may include student information such as full names, email addresses, course enrollments, assignment submissions, grades, and other academic performance data retrieved from Canvas. Additionally, we collect teacher and administrator data including names, roles, contact details, and usage activity. Furthermore, we may track interactions within our platform, logging user engagement, preferences, and behavioral analytics to continuously improve our system.
The personal data we collect serves several essential purposes. First and foremost, we use this data to track student academic progress, monitor their achievements, and provide automated rewards based on predefined milestones. Additionally, the information helps us personalize user experiences, refine platform features, and enhance system efficiency. We may also use user data to communicate relevant updates, troubleshoot technical issues, and ensure compliance with applicable regulations.
We take data privacy seriously and do not engage in selling, renting, or trading personal information. However, in certain instances, we may share user data with third-party service providers who assist in essential operational processes, such as reward fulfillment, system hosting, and payment processing. These third-party entities are contractually obligated to maintain the confidentiality and security of user data, ensuring compliance with industry-standard privacy regulations. Additionally, we may disclose user information when required by law, such as in response to a legal subpoena, government request, or to protect our legal rights and security.
Ensuring the security of your data is our top priority. We employ advanced security measures including end-to-end encryption, secure storage protocols, and multi-layered access controls to protect against unauthorized access and potential breaches. Additionally, we conduct routine security audits, vulnerability assessments, and system updates to address emerging threats. User authentication mechanisms, including multi-factor authentication, may also be implemented to reinforce account security.
Our platform utilizes cookies and similar tracking technologies to optimize user experience and improve system performance. Cookies are small data files stored on your device, enabling functionalities such as session retention, personalized recommendations, and preference settings. While these tools enhance usability, users have full control over their cookie preferences and may modify browser settings to accept, reject, or delete cookies at any time.
We are committed to upholding user rights regarding data privacy. You have the right to access personal information we have collected about you, request corrections to inaccurate data, and, in some cases, request the deletion of your personal information. If you wish to opt out of data collection practices, restrict certain data processing activities, or exercise any of your rights under applicable privacy laws, you may do so by contacting us directly. Please note that certain legal obligations may require us to retain some data for compliance purposes.
If you have any questions, concerns, or requests related to your privacy and data security, please do not hesitate to reach out to us. You may contact our support team via email at support@igniterewards.org. We are committed to addressing inquiries promptly and ensuring transparency regarding our privacy practices.