Privacy & Security Policy

Information We Collect

We collect essential data to deliver and enhance our services. This includes student names, email addresses, course data, grades, and engagement metrics from Canvas. For staff, we collect contact details and usage insights. We may track activity within the platform to personalize experiences and improve features.

How We Use Your Data

Your data helps us track academic progress, automate rewards, personalize the user experience, troubleshoot issues, and ensure regulatory compliance. We use insights to continuously improve the effectiveness of our tools.

Data Sharing

We do not sell or trade personal data. Limited sharing occurs with secure third-party services for hosting, support, or reward fulfillment. These providers are contractually bound to strict confidentiality and data protection standards.

Security Measures

We safeguard user data through encryption, secure storage, and multi-factor authentication. Routine audits and security updates ensure protection against evolving threats. Only authorized personnel can access sensitive information.

Cookies & Tracking

We use cookies to enhance functionality, remember preferences, and personalize content. You may disable cookies in your browser settings at any time. Our use of cookies complies with industry privacy standards.

Your Rights

You may request access to, correction of, or deletion of your personal data. You also have the right to restrict or opt out of specific data uses. Contact us at any time to exercise your privacy rights.

Contact Us

Questions? Reach our support team at support@igniterewards.org. We're here to help and committed to transparency in all privacy matters.